Emotion is defined as “a complex reaction pattern, involving experiential, behavioural and physiological elements.” (American Psychological Association, 2019). However, there are many views to what
Along the course of life, we all experience many emotions. While some emotions occur on a daily basis, life sometimes take an unexpected turn and
Amidst uncertain times such as Covid-19, it is more important than ever for organisations to practice empathy to support the needs of employees. This extends
While empathy and the professional workplace may seem to be mutually exclusive, leaders can adopt these 3 practical empathetic practices in order to promote employee
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